La Befana is a trading name of Rainforest Agencies Pty Ltd (ABN 89 083 056 366), an Australian company based in Cairns that operates a network of e-commerce sites covering fashion and bridal markets.

Please contact us if you have any queries about who we are, or concerns about whether you are dealing with a reputable firm.

Pricing

All prices shown on this site are in Australian Dollars and inclusive of GST. (Currency Convertor)

Ordering

• Online: This site uses a JavaScript shopping cart system. If you can't see anything in your shopping cart you will need to turn JavaScript on in your browser.
• Phone Orders are also welcome. Ring us on 07 4055 8472 to place a phone order. Payment for phone orders can be by credit card, bank deposit or bank cheque.
• By Fax: Download our fax-back order form and fax it to us on 07 4055 8471.

Credit Card Payments

We accept payment by Mastercard and Visa using either the PayPal network or the National Australia Bank NSIPS online credit card gateway.

Payment By Bank Deposit Or Bank Cheque

If you would sooner pay by bank deposit or bank cheque instead of credit card, please select one of these as your preferred payment option when submitting you order.

Please note that we do not accept personal cheques, or bank drafts in currencies other than Australian Dollars.

Postage And Shipping

All orders are sent with Australia Post. Delivery within Australia is $7.95 for regular postage and $10.95 for Express Post. Higher rates apply for overseas delivery.

Australian orders will have a tracking number issued and sent to you by email. This tracking number can be queried on the Australia Post web site.

Stock Availability

As our items are usually in stock, we can process your order within 24-48 hours.

In the event that we have experienced an unusually high demand for an item which delays the delivery of your order, we will email you with a revised delivery date, the option of split delivery or held delivery, or the option to cancel your order. In the case of a split delivery there will be no charge for the second consignment.

Import Duties - Overseas Orders

Some countries impose duties, taxes and tarrifs on imported goods and these charges are levied at the point of entry into that country. You, as the purchaser, is responsible for these charges that are generally paid direct to the customs or excise authorities in that country by the receiver of the goods.

Please visit the US Department of Commerce website for more information on import duties in your country.

Security

We accept credit payments by Mastercard and Visa using the PayPal or National Bank secure credit card systems. We never get to see your credit card details since the transaction takes place on thier websites and is exclusively between you and the service provider.

Privacy