Ordering, Payment & Delivery
La Befana is a trading name of Rainforest Agencies Pty Ltd (ABN 89 083 056 366), an Australian company based in Cairns. We have been online retailing First Holy Communion gifts and acessories since 2007, sourcing our own stock independently and shipping orders Australia-wide direct from our warehouse here in Cairns.
Please contact us if you have any queries about who we are, or concerns about whether you are dealing with a reputable firm.
All prices shown on this site are in Australian Dollars and inclusive of GST. (Currency Convertor)
Credit Card Payments
We accept payment by Mastercard and Visa using either the the PayPal secure payment system or the ANZ eGate e-commerce credit card gateway.
Payment By Bank Deposit
If you would sooner pay by bank deposit instead of credit card, please select "Bank Deposit" as your preferred payment option when submitting you order.
Postage And Shipping
You can choose from two different delivery methods.
A tracking number will be emailed to you when your order is despatched. Click here for Australia Post online tracking.
* Please Note: Our cut-off time for same day despatch on working days is midday. Orders received after midday will be despatched on the next working day. Orders received on Saturdays, Sundays will be despatched on Monday. Delivery times shown above are transit times with the carrier.
The majority of our items are usually in stock so your order will be processed same day or next business day. Items currently out of stock will be marked as "Out Of Stock" in the Availability section of each product page.
In the event that we have experienced an unusually high demand for an item which delays the delivery of your order, we will email you with a revised delivery date, the option of split delivery or held delivery, or the option to cancel your order. In the case of a split delivery there will be no charge for the second consignment.
We accept credit payments by Mastercard and Visa using the PayPal or ANZ eGate secure credit card systems. We do not record or store your credit card details. Credit card details are provided directly to the secure ANZ eGate payment page hosted on the ANZ Bank website, or the Paypal payment page hosted on the Paypal website. All transactions are processed through 128 bit SSL encryption.
We actively comply with the Office of the Australian Information Commissioner's regulations for the handling and management of personal information under the Privacy Act 1988.
We guarantee that any personal information you provide to us, including contact details and purchase information collected in order to facilitate the management and despatch of your order, and the content of any email communications that we have with you, will remain private and confidential and will not be made available to any third party for any reason whatsoever.